Store Policies
Welcome to Neck Breaker. We are dedicated to providing you with the best shopping experience possible. Please take a moment to review our store policies below to ensure a smooth and enjoyable shopping journey. If you have any questions or concerns, feel free to contact us at NeckBreakerShop@gmail.com.
Shipping Policy
Due to our payment processing method, there will be a [2-3] day delay in order processing to allow for Shopify payouts to clear and for us to pay for the production of your order and [4-5] business days for shipping. Shipping costs will be calculated at checkout based on your location. You will receive a confirmation email with tracking information once your order has been dispatched. We appreciate your patience!
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the item within [15] days of receiving it for a full refund or exchange. Please contact us at NeckBreakerShop@gmail.com to initiate the return process. Please note that the item must be in its original condition and packaging. Shipping costs for returns are the responsibility of the customer.
Privacy Policy
We take your privacy seriously. Your personal information, including contact details and payment information, will be kept confidential and used solely for processing your orders and improving your shopping experience. We do not share or sell your information to third parties.
Terms of Service
By using our website and making purchases, you agree to abide by our terms of service. This includes respecting our intellectual property rights, providing accurate and truthful information, and using our products responsibly.
Contact Us
If you have any questions or concerns about our store policies, please don't hesitate to contact us. You can reach our customer support team at NeckBreakerShop@gmail.com.
Thank you for choosing Neck Breaker. We appreciate you!